• Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-17T00:00:00 Product: Credit card debt Issue: Threatened to someone or share information improperly Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Good afternoon, I had a XXXX credit card account which I...

    • Posted February 2, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-12T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This complaint is in regards to my old Citibank Credit Card debt, which...

    • Posted January 31, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-13T00:00:00 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Received a letter that a judgment had been entered against...

    • Posted January 30, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-13T00:00:00 Product: Other debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I filed an dispute with XXXX on XXXXX-2017. XXXX, XXXX to...

    • Posted January 29, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-12T00:00:00 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Citibank I disputed this account about charges that they told me they was going to...

    • Posted January 28, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-11T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Unauthorized Charges made to my account : DATE NAME PHONE # XXXX XXXX...

    • Posted January 27, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-15T00:00:00 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XXXX, I ed Sears regrading my situation and told them that we got affected by hurricane...

    • Posted January 24, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2018-01-11T00:00:00 Product: I do not know Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Calls my home over 5 times a day from 4 different numbers. They are looking for...

    • Posted January 22, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-14T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I had a XXXX XXXX XXXX XXXX Card through Citibank and I paid...

    • Posted January 20, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-30T00:00:00 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I put a box of credit card statements in the...

    • Posted January 12, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-15T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I filed an earlier complaint regarding the collection practices of a third party...

    • Posted January 12, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-12T00:00:00 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: It looks this DEBT COLLECTOR company XXXX XXXX XXXX XXXX...

    • Posted January 10, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-06T00:00:00 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Asked for Validation Letter not Verification. Never received validation that this debt belongs to me....

    • Posted January 10, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-12-08T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX claims that I have two accounts One that still active and...

    • Posted January 9, 2018
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-10-12T00:00:00 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The bank/credit card is XXXX XXXX. They perpetrate all of the items you list as ” most...

    • Posted December 19, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-10-01T00:00:00 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Received a letter on XXXX/XXXX/XXXX from XXXX XXXX XXXX XXXX regarding a debt collection. Sent...

    • Posted December 12, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-09-28T00:00:00 Product: Other debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have tried multiple times to pay this account. When XXXX call XXXX XXXX they say...

    • Posted December 8, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-09-26T00:00:00 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This Creditor is ing my job numerous times when I have told them to the number...

    • Posted December 8, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-09-09T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am a card holder and have been one for some time. I...

    • Posted December 6, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-09-12T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am having a serious problem with Citibank Universal Card. I had settled...

    • Posted November 30, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-08-26T00:00:00 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/XXXX I registered for a credit card from Home Depot, XXXX XXXX XXXX, XXXX...

    • Posted November 29, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-08-18T00:00:00 Product: Credit card debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I made a purchase from Sears and made the final payment XXXX/XXXX/XXXX, and they admit...

    • Posted November 25, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-08-04T00:00:00 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I opened a Sears card 10 years ago ( XXXX...

    • Posted November 13, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-07-26T00:00:00 Product: Credit card debt Issue: Communication tactics Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I recently wrote an email to Best Buy about harassing me concerning a payment for my account....

    • Posted November 6, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-07-11T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was a loyal Macys customer since XXXX. Then around XXXX, I was...

    • Posted October 27, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-06-26T00:00:00 Product: Credit card debt Issue: Took or threatened to take negative or legal action Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I tried to tell XXXX & XXXX that Citibank credit...

    • Posted October 15, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-06-27T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: NOTICE OF COMMERCIAL LIEN INTENT!XXXX XXXX XXXX XXXX XXXX HAS USED FICTITIOUS NAMES...

    • Posted October 15, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-06-27T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have been working with XXXX XXXX XXXX , XXXX since the XXXX...

    • Posted October 9, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-05-03T00:00:00 Product: Credit card debt Issue: Written notification about debt Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Because I did not understand the business of interest on my account with HomeDepot I...

    • Posted July 22, 2017
    • 0
  • Consumer Complaint Submission
    CITIBANK, N.A. – CFPB Complaint

    Date Received: 2017-05-02T00:00:00 Product: Credit card debt Issue: Attempts to collect debt not owed Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In early XXXX I re ceived XXXX emails from Best Buy advising me...

    • Posted June 27, 2017
    • 0
  • CFPB Orders Citibank to Provide Relief to Consumers for Illegal Debt Sales and Collection Practices

    WASHINGTON, D.C. – The Consumer Financial Protection Bureau yesterday took two separate actions against Citibank for illegal debt sales and debt collection practices. In the first action, the CFPB ordered Citibank to provide nearly $5 million in...

    • Posted February 24, 2016
    • 0
  • Discover Bank Screwed Over Student Loan Holders Says CFPB

    Today the Consumer Financial Protection Bureau (CFPB) took action against Discover Bank and its affiliates for illegal private student loan servicing practices. The CFPB found that Discover overstated the minimum amounts due on billing statements and denied...

    • Posted July 22, 2015
    • 0
  • CFPB Says Citibank Really Screwed Over Consumers With Debt Protection

    The Consumer Financial Protection Bureau (CFPB) has ordered Citibank, N.A. and its subsidiaries to provide an estimated $700 million in relief to eligible consumers harmed by illegal practices related to credit card add-on products and services. Roughly...

    • Posted July 21, 2015
    • 0
  • Does Moran Drexen’s Preferred Creditor Program Create a Problem for Consumers?

    Last week new information in the lawsuit between Morgan Drexen and the CFPB brought to light a commission compensated department called the Preferred Creditor Program. You can read that article, here. At least one commenter mentioned Morgan...

    • Posted August 4, 2013
    • 0
  • Morgan Drexen Rumble With CFPB – Update

    Previously covered the suit filed by the debt settlement company Morgan Drexen against the CFPB, here. Today I went to see what, if any, updates there were on the case. Here is the latest: “The Court held...

    • Posted August 1, 2013
    • 11
  • How Creditors Rate at Helping Consumers Settle Debt

    Michael Bovee, over on his Debt Relief and Credit Guides site has published a very good guide for people about how the major creditors are at providing settlements for problem debt. It’s a really good list and...

    • Posted July 31, 2013
    • 0
  • Debt Relief Bureau Logo But Not the Debt Relief Bureau in This Mailer

    When if the Debt Relief Bureau, not the Debt Relief Bureau? When you get a flyer in the mail from an anonymous source promising you help to get out of debt. An amazing reader Tish sent in...

    • Posted July 29, 2013
    • 1
  • Billions Now Available for Foreclosure Victims. Banks to Notify Consumers.

    Ten mortgage servicing companies subject to enforcement actions for deficient practices in mortgage loan servicing and foreclosure processing have reached an agreement in principle with the Office of the Comptroller of the Currency (OCC) and the Federal...

    • Posted January 7, 2013
    • 3
  • Citi Price Rewind Program. Good Deal or Something to Avoid?

    Citi has just announced a new program called Price Rewind. On a quick glance it looks like an interesting concept. It’s billed as free service for Citi Card holders who register to let the autmated system hunt...

    • Posted November 13, 2012
    • 11
  • Doubts Spread About Independent Foreclosure Reviews

    by Paul Kiel ProPublica The idea behind the Independent Foreclosure Review seems simple. During the peak of the foreclosure crisis, the banks broke laws and made errors that hurt homeowners. In response, the government mandated they compensate...

    • Posted October 19, 2012
    • 0
  • My Citibank Credit Card Has Been in Perfect Standing. Can I Settle the Account? – Matt

    “Dear Steve, 31 years old, very good credit (790+), $9,000 in credit card debt – all accounts are current and never have been delinquent. Hoping you can offer some advice! I have a Citibank credit card account...

    • Posted August 15, 2012
    • 1
  • Citibank Says They Can Give Me a Much Lower Payment and Interest if I Go to a Branch. – Michelle

    “Dear Steve, Due to some medical expenses and lack of work for a few months I did get behind on my credit card payment..I’ve made small payment but not enough to get me currant I’m 88 days...

    • Posted July 4, 2012
    • 1
  • OCC Issues Cease and Desist Letter Against Citibank

    The OCC announced it has sent a cease and desist letter to Citibank regarding “identified deficiencies in the Bank’s overall program for Bank Secrecy Act/anti-money laundering (“BSA/AML”) compliance” As we all know, banks make mistakes. It just...

    • Posted April 11, 2012
    • 0
  • I Can’t Dig My Way Out From Under My Citibank Card and We Have a Child on the Way. – Kristen

    Hi-I’m 29 years old and received my first credit card when I was 22 with no credit history–a shiny new platinum citicard with a $4000 limit. I was in grad school at the time and for a...

    • Posted May 27, 2011
    • 0
  • Chase and Citibank Said to be Refusing Escrow Company Payments on Debt Settlements

    I just heard from the CEO of a debt settlement company that said his third-party escrow company is getting flooded with refused settlement payments sent from the escrow company to Citibank and Chase. The CEO said he’s...

    • Posted May 12, 2011
    • 2
  • Citibank Debt Collectors Reportedly Killed Debtor for Complaining About Credit Card Balance

    A consumer who owed Citibank in Indonesia is reported to have been murdered after complaining about his growing Citibank debt. This is the second recent criminal case filed which involves Citibank employees. The other involved embezzlement from...

    • Posted April 4, 2011
    • 0
  • Will Citibank Really Take Me to Court? – Kathy

    Several credit cards from years of build up. Totally approximately 50,00.00. Went into a debt relief program with complete debt services for a year. They settled two small ones. A week ago I got served with a...

    • Posted November 4, 2010
    • 0
  • We Moved from Australia to the UK and Now Can’t Pay AMEX. – Chantel

    Chantel “Dear Steve, My husband and I moved to England from Australia two and a half years ago and everything was going fine but unfortunatley our circumstances have changed quite dramatically. We have two credit cards one...

    • Posted October 14, 2010
    • 2
  • I’m a Real Estate Agent and Losing My House. – Joe

    “Dear Steve, Over-extended. Lost my job in May, Citi Mortgage will not modify the terms of my Mortgage. I have not paid the mortgage for several months, but have paid all my cc bills. I am out...

    • Posted May 5, 2010
    • 2
  • My Mother Was In An Accident And Lost Her Job And Can’t Pay – Paula

    “Dear Steve, My mother was in an accident and lost her job, we lost our tenant in our house for about 6 months in which bills got backed up, credit cards and loans were used to pay...

    • Posted April 30, 2010
    • 0
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