AES/PHEAA



  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I began working for a XXXX hospital after graduating college in XX/XX/XXXX....

    • Posted January 22, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Hello! I am a XXXX XXXX and I have unsubsidized and subsidized...

    • Posted January 22, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-21T00:00:00.000 Product: Federal student loan debt Issue: False statements or representation Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/2018 – 5 accounts through XXXX XXXX open. 4 at 6.8 %, 1 at...

    • Posted January 21, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-20T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am a federal employee who has submitted certification for the loan...

    • Posted January 20, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: American Education Services is refusing to honor my IBR certification information on...

    • Posted January 19, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-18T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am having trouble with the Public Service Loan Forgiveness ( PSLF...

    • Posted January 19, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-19T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/XXXX, I submitted an email request to be considered for the...

    • Posted January 19, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-14T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My complaint is about XXXX ‘s handling of counting my qualifying payments...

    • Posted January 14, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-14T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Previously my loans were at XXXX. In XX/XX/2017, when I became eligible...

    • Posted January 14, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-07T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XX/XX/2018 was told that idr plan would better match the amount needed...

    • Posted January 14, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-13T00:00:00.000 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have a loan with XXXX. I...

    • Posted January 13, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-05T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XXXX, my DIRECT loans were transferred over to XXXX XXXX XXXX...

    • Posted January 13, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-05T00:00:00.000 Product: Federal student loan servicing Issue: Credit monitoring or identity theft protection services Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX XXXX reported negatively on my credit report even though I...

    • Posted January 13, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-08T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am trying to refi my current loan that is with American Education...

    • Posted January 8, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-08T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I currently owe over {$130000.00} in student loan debt, {$44000.00} of this debt is...

    • Posted January 8, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The company continues to take actions on my account that make my...

    • Posted January 7, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My complaint is against XXXX XXXX. I have been provided repeated false...

    • Posted January 7, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-06T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My complaint is regarding the Public Sevice Loan Forgiveness program servicer, Fed...

    • Posted January 6, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-05T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018 I received a letter from Pennsylvania Higher Education Assistance Agency...

    • Posted January 5, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: There are a few issues with XXXX XXXX : 1 ) I...

    • Posted January 3, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX I received a letter from XXXX stating that I should expect...

    • Posted January 3, 2019
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  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-03T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2018 I started the re certification for IDR repayment plan. I...

    • Posted January 3, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: HI I WAS A STUDENT A XXXX XXXX XXXX, SINCE I GRADUATED, IT...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am writing to you today regarding...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Private student loan Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The student loan companies are asking me to pay them back more than I...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-02T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I’m participating in the Public Debt Forgiveness Program and submitted my first...

    • Posted January 2, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have applied for the Public Service Loan Forgiveness program with regard...

    • Posted January 1, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am enrolled on the route to public service loan forgiveness through...

    • Posted January 1, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-11-01T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Something can’t be a duplicate if the company never responds or makes...

    • Posted January 1, 2019
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-31T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: On XX/XX/2018, I received an email from XXXX XXXX borrower ( who...

    • Posted December 31, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-26T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: XXXX is either incapable or at least has not been able to...

    • Posted December 26, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-26T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I am currently on an a IL repayment plan which is the...

    • Posted December 26, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-26T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: They increased my student loan interest rate, nearly doubling it. This happened...

    • Posted December 26, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-25T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I got the loans in XXXX. It’s 2 loans : one with...

    • Posted December 25, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Problem with a credit reporting company’s investigation into an existing problem Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was homeless during a period of...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: This year I submitted my Income based request. I was informed that...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I’ve been getting scammed by this company for many many years, in fact...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In XX/XX/2018 I attempted to change my income based repayment plan form...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I requested a re-audit of my qualifying public service loan forgiveness employment...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-24T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: The service provider, XXXX XXXX XXXX, has not correctly calculated my payments...

    • Posted December 24, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-23T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I was notified in late XXXX for the first time that my...

    • Posted December 23, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-16T00:00:00.000 Product: Federal student loan servicing Issue: Incorrect information on your report Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I’ve disputed this twice and I believe that whomever is working the dispute...

    • Posted December 23, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I learned over 10 years ago that the Bush Administration passed a...

    • Posted December 22, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Good Evening, I am currently working towards loan forgiveness via the PSLF...

    • Posted December 22, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-22T00:00:00.000 Product: Private student loan Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: In 2017 American Education Services applied my daughter ‘s payments ( I am...

    • Posted December 22, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-22T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I received a XXXX Grant that was serviced through XXXX. Terms are...

    • Posted December 22, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-11T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: Multi attempts to summit PEERS which get rejected for one reason or...

    • Posted December 22, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My student loans for my teacher credential program were taken out in...

    • Posted December 21, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-21T00:00:00.000 Product: Federal student loan servicing Issue: Struggling to repay your loan Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: My request for an Income-Driven Repayment ( ” IDR ” ) plan was...

    • Posted December 21, 2018
    • 0
  • Consumer Complaint Submission
    AES/PHEAA – CFPB Complaint

    Date Received: 2018-10-21T00:00:00.000 Product: Federal student loan servicing Issue: Dealing with your lender or servicer Consumer Consent Provided to Share Complaint: Consent provided Consumer Complaint: I have ed XXXX XXXX on multiple occasions to no avail about...

    • Posted December 21, 2018
    • 0
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