SYNCHRONY FINANCIAL – CFPB Complaint

By on August 15, 2017
Consumer Complaint Submission

Date Received: 2017-05-22T00:00:00

Product: Credit card debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I ordered all XXXX credit reports to check my credit I needed a loan and they were saying that my scores were too low. After receiving the report I found many accounts under my ssn but I had received a letter from Office of Personal Management stating that their computers had been hacked then my husband was killed and a Bankruptcy was filed. I was in no way able to function because of this. on XX/XX/XXXX I sent a letter to Wal-mart asking them to send me Pursuant to the the Fair debt collection Practices Act. ” validation ” that is competent evidence bearing my signature on the contract. I asked that they get back to me within 30 days and for them to the credit reporting agencies that I was disputing this. I was not ed within the 30 days and it was not reported on my credit report as being disputed. I sent a second letter on XX/XX/XXXX and again XX/XX/XXXX . They never sent and thing except a letter saying they had transferred the account to a different company. The letter were all certified and with return receipt requested which I received. I XX/XX/XXXX I got a new credit report still wal-mart had not reported the card disputed. on XX/XX/XXXX I sent a letter to all XXXX credit reporting agencies asking for the same information at that time a dispute was put on the account but they did not not send me any information for 60 day under the FDRC they only have 30 day when i got the letters back the simply said it was validated. who Validated it and how was it validated? I have asked 4 ti me for the information and they will not send it to me. If they do not have a contract with my signature on it then it is not mine and I want it removed from my credit account.

READ  CNG HOLDINGS INC - CFPB Complaint

Company: SYNCHRONY FINANCIAL

State/Zip: UT 840XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2498022

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